Letter from the General Manager
April 11, 2012
Dear Valued Members:
As I am sure you are already aware, the Sporting Club has officially taken over 10100 Town Center Boulevard! We are excited to bring you the premium fitness product our brand represents!
Here are some important things you need to know:
Cross Training: As a Sporting Club Voorhees Member, you may use our Philadelphia Sporting Club Facility for free through the end of April. Check us out at www.sportingclubbellevue.com. While there is public transportation, you may also have your parking ticket validated for the Bellevue parking garage at the club which entitles you to a significantly reduced rate. After April you may visit the Philadelphia location twice per month for a $10 fee per visit.
Exciting Changes: Pardon our appearance as we begin to renovate the existing space. Look forward to our new 26 bike spin room, larger fitness studio, an additional fitness studio, expanded group fitness classes and more! Watch for new Personal Training Staff on site shortly. Every member is eligible to receive one complimentary session which will be included in your new membership packet.
Membership Update: Now that we are starting to get organized, we need all members to get a new membership key tag, sign a new contract with the Sporting Club and receive your new membership packet. Although your current rate will be honored, everyone will be on a month-to-month contract with the new Club. We need to get updated information so that we can keep you informed of exciting future events. Look for our monthly Club newsletter.
Billing Information: Effective May, all billing will now take place on the 2nd of every month. Any dues paid will be prorated to the next billing date. It is important that we get credit card or checking information from all of our members. However, you can continue to pay by check or cash if you wish. We realize that there were issues with prior management’s billing processes but assure you that the new system will be a huge improvement. Payment will be due on the 2nd of the month and should payment not be received, your account will be deactivated and access to the club will be restricted until your balance is satisfied. No late fees will be charged; however, NSF or credit card declines will result in a $20.00 fee to your account.
Kids Korner: Effective May 1st, the cost will be $4.00 per child for each Kids Korner visit. The cost for unlimited visits for up to 3 children per member is $20.00 per month. For those with more than 3 children, the cost is $25.00 per month.
Please bear with us during all of these new changes. Should you have any billing questions, please feel free to call our billing office at (856) 528-9374. We look forward to supplying you with all of your fitness needs.
Be Fit. Be Strong. BELONG.
Sincerely,
Amy Stratton
General Manager
